Commerce Operations System
See what needs action. Move the rest forward.
Faye is a seller operations workspace built around exception handling, fulfillment planning, product availability, workflow rules and operational review. Authorized marketplace connections feed structured work queues instead of a generic dashboard.
Exception-led workflowFulfillment groupsSeller-authorized access
Action Board
Illustrative operational queue
Needs Attention · 7
ReviewAddress mismatch#FAY-4182 · Marketplace A
ReviewSKU mapping issue#FAY-4179 · Store B
HoldAvailability conflict2 items require stock review
Ready to Move · 21
BatchStandard fulfillment14 orders · Batch F-24
BatchPriority fulfillment7 orders · Batch F-25
TrackTracking update queue9 shipments ready
DetectFind work requiring attention.
RouteSeparate review from routine processing.
PrepareGroup ready work before dispatch.
ReviewUse history to improve operations.
Faye is structured around operational decisions, not around a fixed set of dashboard tabs.
About Faye
Same operating foundation, presented through a different system.
Faye keeps the core marketplace-management purpose while reorganizing work into exceptions, fulfillment groups, availability risks, routing rules and operational review.
01
Prioritize the unusualRoutine work moves forward while issues are surfaced separately.
02
Plan before dispatchReady orders are organized into practical preparation groups.
03
Connect stock to fulfillmentAvailability review focuses on products affecting active orders.
04
Keep an operational recordImportant workflow changes remain readable for internal review.
Core Functions
Six tools for the same essential seller workflow.
The functions remain aligned with marketplace operations, but the information architecture and UI are intentionally different from the previous site.
Exception Triage
Surface orders that need attention before normal fulfillment.
- Address and data checks
- SKU mapping issues
- Seller decision queue
Fulfillment Groups
Organize ready orders into useful internal batches.
- Priority grouping
- Carrier-oriented batches
- Preparation states
Order-Linked Stock Review
Focus quantity attention on products tied to active fulfillment.
- Low-availability flags
- Inventory-linked holds
- Replenishment notes
Tracking Coordination
Keep shipment and tracking work tied to the relevant batch.
- Tracking queues
- Dispatch readiness
- Status completion
Workflow Routing Rules
Use understandable rules for routine work without removing oversight.
- Readiness routing
- Inventory flags
- Batch assignment
Operational Activity Log
Record important workflow events for internal review.
- Status history
- Rule-triggered actions
- Connection activity
Route complete orders to preparationClean records move forward.
Flag active-order stock conflictsPotential availability issues move to review.
Separate priority fulfillmentPriority work receives its own internal batch.
Auto-dispatch without reviewDisabled so seller oversight remains required.
Workflow Rules
Automate routing, not responsibility.
Faye uses simple internal rules to sort routine cases and surface the ones that still require a seller decision.
Move clean orders into preparation.
Hold inventory-linked exceptions for review.
Group similar work before dispatch.
Operational Review
Measure bottlenecks rather than just totals.
The review area focuses on queue movement, recurring exceptions and where work is waiting.
Workflow Snapshot
Illustrative interface data.
7items awaiting review
21orders grouped for preparation
3inventory-linked holds
Queue Health
Routine processingOrders moving without intervention
76%Manual reviewOrders requiring a seller decision
17%Availability holdsOrders affected by stock attention
7%Seller-Authorized Integrations
Connect Etsy through a clear seller-controlled flow.
This interface demonstrates how Faye can present an Etsy connection and the workflow capabilities associated with it.
E
Etsy Integration
Marketplace connection workflow
1
Choose EtsyOpen Etsy from Faye's integration area.
2
Select workflow accessChoose the order, fulfillment and availability functions needed.
3
Authorize on EtsyThe seller reviews requested permissions on Etsy's official authorization page.
4
Return to FayeThe connected shop can then appear in the integrations workspace.
Connection Preview
This front-end page demonstrates the connection interface only and does not perform live OAuth authorization.
A production connection requires a registered callback URL, server-side OAuth implementation, secure token handling and permissions approved by the seller.
Operating Process
Six stages from connection to review.
The process is presented as a single horizontal operating line rather than the card-based sequence used previously.
Connect
The seller authorizes an approved marketplace connection.
Collect
Relevant order and product information enters the workspace.
Triage
Exceptions are separated from routine work.
Prepare
Ready orders are grouped into fulfillment batches.
Dispatch
Tracking and shipment status work is completed.
Review
Logs and queue signals help identify recurring bottlenecks.
Contact
Tell us about the workflow you want to organize.
Request Information
This demonstration form records a local confirmation only. Connect it to your actual email or backend service before production use.
Privacy
Describe what information the production implementation collects, why it is needed, retention practices and deletion processes.
Terms
Define permitted use, account responsibilities, service limitations and applicable conditions.
Data Processing
Document access controls, token handling, retention, subprocessors and security measures that match the real implementation.